EIKON recognises its duty in regulation to uphold the integrity of its own and other personal and business-sensitive data throughout its operation and across all formats. This is to ensure compliance with the European General Data Protection Regulation (GDPR) and Data Protection Act (DPA) 2018.

1.  This privacy policy sets out how EIKON uses and protects information that you give to us, including when you use this website.

2. We are committed to ensuring that your privacy is protected at all times. Any information that you provide will be handled in accordance with this privacy policy.

3. We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.

4. Data we collect about you

We may collect the following information about you: name, company name, telephone number, email addresses, postal addresses, etc that you provide.

This information will be taken from you at the time that you make a purchase from us, whether through our online store or through other means, or make contact with us through the contact us page on our online profile or through other channels.

5. How we handle your data

We use this information for the following reasons:

i)   process any orders you make from us
ii)  improve our products and services
iii) understand how the website is used and to improve your experience
iv) for marketing or remarketing our products and services to you
v)  for market research

6. We are committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information.

7. Cookies

We use cookies, pixels and tags (which we shall collectively define as “Cookies”) on the Eikon website for a variety of purposes.  Cookies are anonymous small text files placed on your computer, tablet or mobile phone to help the website work properly and provide a better user experience for you. Generally, Cookies are used to retain user preferences, remember information such as details you have entered into online forms, provide anonymous tracking data for other applications such as Google Analytics, and where appropriate, store information for things like shopping baskets, identify you as being logged in to a particular service, and allow access to secure areas of the website (this is not an exhaustive list).

In general, Cookies will make your browsing experience better but you may want to disable Cookies on this website, which can be done in the cookie settings in your browser. You may want to check the ‘Help’ section of your browser to do this, and please be aware that if you choose to prevent Cookies, our website may not function properly for you. It is recommended that you leave on all Cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Facebook Pixels allows user behaviour and conversion to be tracked after they have been directed to the Eikon website from Facebook, Instagram and Audience network. You may object to use of the Facebook Pixel and use of your data to display Facebook ads via your ad settings in Facebook.

By using our website you consent to us using Cookies.

8. Links to other websites

You may encounter a link to an external website page whilst visiting our online store or profile on this website. If the link is to a website that is operated by a third party you should know that we have no control over that website and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site. Please review their respective privacy policies before you submit any personal data to these websites.

9. Controlling your information

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.

You have the right to ask us not to process your personal data for marketing purposes, either by checking certain boxes on the forms we use to collect your data, or by contacting us at any time at info@eikonmaterials.com

10. Disclosure of your information

We may share your personal information with any member of our group, which means our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:
i)   Business partners, suppliers and sub-contractors for the performance of any contract we enter into with (them or) you.
ii)  Analytics and search engine providers that assist us in the improvement and optimisation of our site.
iii) Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:
i)   In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
ii)  If Eikon Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
iii) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Eikon Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.